Last Updated: October 16, 2025
We're a free community resource dedicated to helping people learn about peptide therapy safely. This privacy policy explains how we handle your questions while keeping your information private and secure.
When you ask questions through our help desk, we temporarily store your chat conversations to provide helpful, consistent answers. Your questions help us understand what people want to know about peptides so we can improve our service.
We use simple browser cookies to remember your chat sessions and visual preferences. These cookies make it easy to continue previous conversations without starting over each visit.
Your help desk conversations are stored anonymously - we don't collect names, email addresses, or personal identifiers. Questions are automatically deleted after 30 days, ensuring your privacy is protected as a free educational resource.
We may look at common question patterns to identify topics people care about most. This helps us create better educational content, but individual conversations remain private.
Even though our help desk is free, we take security seriously. Your conversations are stored in secure cloud storage with encryption. We never sell your questions to advertisers or share them with third parties.
Want to clear your chat history? Click "Hard Reset" in the footer to immediately delete all stored conversations and cookies from your browser. It's that simple - no account deletion requests needed.
Our help desk uses AI technology from OpenRouter to understand questions and provide helpful answers. The AI processes your questions in real-time but doesn't create permanent records of your identity.
If we update this privacy policy, we'll post changes here with a new "last updated" date. Our commitment to free, anonymous help won't change - we'll always keep your questions private.
Have concerns about how we handle your information? Ask through the help desk interface - we're here to help!